HomePosts Tagged "customer service"
Posted in Business

How to Build Your Reputation as a Customer-First Company

Having a good customer service reputation is vital for any business. If you really want to establish that your business has a customer-first model, though, you’ll have to stand out from your competition. The following three actions can help you to not only convince customers that your business has their best interests at heart, but […]

Posted in Business, Marketing

Protect Your Company Rep: How To Combat Bad Publicity Online

Bad publicity can be damaging to your business as it can negatively impact the image of your company and consequently result in a dip in sales. In today’s fast-moving world where everything is going online, it could just take a comment from a dissatisfied client to tarnish your business reputation. As such, here are several […]

Posted in Business

Enhance Your Hands-On Customer Experience With These 3 Improvements

Some business owners fail to recognize that they need to do more to craft positive customer experiences than teach their employees to respond pleasantly and actively listen to customers. Employee response is only one part of the equation. You need to show your customers that you value them and their experiences in other ways: Reply to […]

Posted in Business

5 Ways To Turn Your Clients Into Long-term Customers

Finding clients for your product or service is a great feeling. However, unless the client turns into a regular customer, you will constantly be having to look out for new customers. Fortunately, there are some simple ways to compel your clients in to becoming long-term customers. Building long term relationships with clients is a great […]

Posted in Business, Insurance

How Can An Online Insurance Form Help Your Insurance Agency?

Everyone hates insurance forms. Customers are often times bewildered with a long list of questions and requests for information. Insurance agents hate having to keep track of all of the endless papers and constantly attempt to explain the various components of the forms to their confused customers. However, through the use of online insurance forms, […]

Posted in Business

Service Staples: 6 Components To Quality Customer Service Policy

Customer service is one of the most important aspects of doing customer-driven business. If the customers aren’t happy, they don’t come back, after all. Follow a few strategies to ensure your company is doing all it can to ensure positive customer experiences. In-House Suggestions You can take advantage of this technique in-house, setting out a […]